In compliance with Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce, “Señoríos de Relleu, S.L.” with C.I.F. B54504477 addressed in Calle Moratín 15 Entresuelo Oficinas 6 y 7 Edificio Kronos 03008 Alicante, España is the owner of the website www.senoriosderelleu.com. The email address of contact with the company is [email protected]
All the purchases made through senoriosderelleu.com are under the Spanish laws. All the purchases made through senoriosderelleu.com have the legal Spanish Taxes established in the bought moment.
You can see the characteristics of the products and the prices on the screen. The products and services will be available for the purchasing until the end of stock. The prices are shown in Euros, tax included and are valid at the moment, except for typing error. You can see when a product is in sales because it will be indicated.
The customer who wants to make a purchase in senoriosderelleu.com will have to read the general condition and accept them. When you make an order, it is understood you completely accept the conditions. The products will be sending to the address you give us.
If you are not satisfied with the products bought senoriosderelleu.com, you will be able to give them back in 7 days from the reception of the product. You will have to send the products with the invoice. For any claim or question, write an e-mail to [email protected]. The money will be back in 7 days from the moment we get the products back.
The refund rules, (Ley15/1/96 nº7/1996) claims, warranty and invoices are the followings: We won’t accept a refund if it is not in perfect conditions.
The invoice is the manufacturer’s warranty. The claims about the product, for example, if the product is not in perfect conditions, it is not what you have ordered, or any other issue, you can:
– Give back the products to Señoríos de Relleu, S.L. in 7 days after the reception of the order and the shipping will be charge in your account (Ley del 15/1/96 nº 7/1996).
– Or you can ask we change you this product for other one, senoriosderelleu.com will change you these products for other ones in perfect conditions.
When the payment is verified, the commodity will be delivered between 2 and 3 working days in Spain and from 7 to 10 working days out of Spain (depending on how big is the order) from the following day of the payment. The purchase done on Saturday or Sunday or on public holiday will be arranged the following working day.
The prices are Tax included.
These Use Conditions will follow the Spanish legislation for those it is not specified. senoriosderelleu.com, this website’s visitors and any other company or person who use or contract any of our services or products, renounce to other Court, and accept, except in the cases it is not allowed, the Court of Alicante, Spain for any issue about these conditions.
The lack of compliance of the delivery date only can generate a claim, because the delivery is engaged to an external company.
Señoríos de Relleu, S.L. – Extra Virgin Olive Oil
C/ Moratín 15 Entlo Oficinas 6 y 7 C.P. 03008 Alicante, Spain
Phone + (34) 965984284 e-mail: [email protected]